Shipping Policy

KSVArt ships globally and you can benefit from free shipping on all orders over €50. You will see the total amount to be paid in the checkout page before final confirmation.

WHEN WILL I RECEIVE MY ORDER?

At KSVArt every order is printed on-demand. The production time of your order takes 1-6 days with the order day is counted as day 0. We always try to get into production as quickly as we can after you place your order, but this all depends on the amount of orders we are receiving and the amount of workload on our production facility.

We have print production facilities in 30+ locations all around the World including Canada, US, UK and Europe. Every poster is shipped from the location that is closest to the customer and preferably without going through a customs in order for faster shipping times.

Once your print is produced our standard delivery takes 1-4 days to reach you.
Please note that the dispatch day is counted as day 0.

DELIVERY FAILED/RETURNED TO SENDER

If an order gets stuck or lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will issue a replacement free of charge or refund you immediately.

If an order gets stuck or lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will issue a replacement free of charge or refund you immediately. You will never get charged for any purchase that you haven’t received because of postal service failure at KSVArt.

In the event that products are returned to us due to customers failing to pick up their package or providing the wrong address, we charge a €10 reshipment fee. This also applies to cases where the package is being returned to us due to the wrong address provided by the customer.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free and paid in EUR. Art prints are shipped from the area closest to the shipping location. Thus in most cases, there are no additional tax charges. However, if depending on your location, your order needs to go through customs and there is an extra charge, you will be notified by customs before receiving your package.

For any further questions you might have or details you would like to get information about, please reach to us on hello@ksvart.com and we will do our best to answer any questions you might have!